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Joanne

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Fully Outsourced IT Services

by | Apr 11, 2022 | IT Services, IT Support, Outsourced IT Services

Outsource your IT department so you can focus on business and get more done.

Having a Managed agreement for your IT Services removes technical issues from your working day, so you can focus on your business and better serve your clients.

Don’t let tech issues keep you from running your business.

You dont have to stop and deal with IT problems through your day, no one in your business should but the reality is that the average non technical employee still spends at least 25 minutes a day dealing with tech problems. That include everything from computers freezing, printer not working and connectivity issues keeps your staff from doing their jobs on a regular basis.

So what are your barriers to getting support?

Hiring people is expensive and time consuming.

Having time to find, hire and train someone is expensive and can take a lot of time. The uncertainty of going to market to hire a IT Technician has lots of considerations including salary, equipment, pensions and other benefits. Add that the costs go up when you need people with a deeper technical knowledge.

There aren’t enough talented people available, the talent shortage in IT is a problem for anyone recruiting with 50% of jobs unfilled after 12 months, so finding the exact people you need can be next to impossible.

That’s where fully managed IT Support from a managed services provider can help.

Fully managed support is a way to gain talent and expertise your business needs to flourish without having to hire. You can benefit from in-house technical knowledge of your entire company. Unlocking your people to get back to a full day of productivity by providing best in class technical support, planning and helping with your strategic planning aiding you in delivering your technical initiatives.

With fully managed IT agreements you get a flexible service, if your needs change you can easily add additional support. We offer rolling monthly contracts, there is no lock in. You pay for what you need and budget accordingly. We quote for all work upfront so there are no surprise fees.

Our advanced support is not just class leading remote support, we work till the problem is solved. If we can’t resolve it remotely we will deal with it in person.

What IT services does your business need?

There is no one size fits all every client will be unique, so we build custom plans to solve your exact problems that you have in your business.

Service Level Agreements

A service level agreement will ensure that we operate your IT Services depending on exactly what you need, we will work with you to understand what it will take to ensure you can focus on your business.

Helpdesk

The frontline for our support for your staff so that they don’t spend time trying to solve problems that they do not have the skills to solve. if something goes wrong our helpdesk is available via email, chat or phone.

Strategy and Planning

You identify that your business needs to implement IT solutions to drive your business forwards, but you just don’t have the time to become an expert. when planning your business growth, guessing what technology can help isn’t the way, you require people who have a deep understanding of technology and how it can not only solve your problem but help it excel.

Security and Training

Helping your business avoid security breaches goes further than just a firewall and an anti virus software. With cybercrime increasing, we help raise awareness with your staff about security practices to reduce the human errors that can lead to compromising your business. We train staff to be vigilant and how to identify phishing whether its via email, text or chat.

Digital Transformation

After the last couple of years working from home has moved many businesses to hybrid working. The shift in WFH workforce continues as the benefits of work life balance are maintained. Moving away from legacy systems to cloud has increased efficiency. Digital transformations help your business, by modernising your technology, we can make it easier and with the benefit of lower adaptation costs. Using transformational changes can give your business the competitive edge and introducing improved methods to serve your customers.

Cloud Migration

We can help move your services to the cloud, we will take care of the end to end requirements for your bespoke environment.

Custom Software

Do you need something that is bespoke and tailored to your business processes, along with being on a single platform? Bespoke software can set free the limitations of legacy software sitting on on-site servers that do not work as efficiently as a cloud based software.

Automations

Moving away from manual interactions can make your staff much more efficient and productive, need to ensure that your processes are being followed correctly with automation the risk of incorrect data entry or repetitive actions can be reduced.

Big Data Business Intelligence

Making use of data that exists in your business, can leverage your data making, better reporting. Using BI you can make better business decisions.

Ready to start growing your business rather than managing your technical problems?

Get the help that you need to focus on your clients. Our Fully managed It solutions let you get back to work.

Find out more today.

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